Popular Online retailer Jumia, has reached out to over 500,000 people and counting in a year, I wouldn't put it past them because they give a unique shopping experience!
The Jumia Nigeria fan-base is spread
across its ‘Jumia Fashion’ page for lovers of fashion looking to get information
on latest trends and great deals on their favorite fashion items and the ‘Jumia
General Merchandise’ page that offers its fans the exclusive opportunity to
know more about the latest mobile, computing, household appliances etc with
chances to win various giveaways through recurring trivia on the page by
Jumia.com. One more fascinating thing about the pages is the connection
Jumia.com.ng has established with its customers through its first class
customer service and one on one interviews with various staff using this
platform.
Quoting the Jumia co-founders Tunde Kehinde and Raphael Afaedor, “It’s amazing how our numbers have grown geometrically across board in just 1 year of operations. We have ceaselessly achieved various milestones, an indication of our dedication to our customers, excellent customer service, large assortment of products and our excellent service deliveries across the nation.
First it was our website becoming the 4th local content site in Nigeria and today we have a family of over half a million active and loyal customers on Facebook. This just goes a long way to tell how Nigerians are embracing the concept of online shopping and above all the best-in-class premium service we are bringing to them. We can only continue to prove to Nigerians our commitment to delivering smiles to them like we have done in our 1st year, with the best in online shopping experiences yet to come”
Reiterating this, OpeyemiAdetomiwa,
Community Manager at Jumia Nigeria said,“This just goes to show the acceptance of
our brand by Nigerians, the people have shown they love Jumia.com and our
offering. Through social media we have given the customer a voice where their
feedback matters a lot to us. This experience isn’t easily put in words, you
should like the page yourself to understand how active and loyal our customers
are, they are engaging all the time”.
The Jumia.com social media platform is
another avenue where customers communicate with its staff to clarify and get
more info about whatever they need to know about products/service, get info on
the latest and best offers on the site, as well as win lots of give-aways.
Click on link to like the page>> LIKE
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